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What are red flags when choosing a restoration professional?

Asked by sitecontributor|Restoration

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BidBuySmart

Be wary of anyone who wants to strip and refinish everything without first explaining other options. A good restorer talks about preserving original surfaces, hardware and construction, and will tell you when something should be left alone. Pressure to approve expensive work quickly is another warning sign.

Other red flags include refusing to give a written estimate, asking for full payment up front, being vague about timelines, having no photos of past work, or being unable to provide references. A messy, insecure shop with no clear insurance for customer property is also a concern.

Trust your instincts if someone seems more interested in selling you services than in understanding your piece. Ask local auctioneers and dealers whose work they respect, since they see the results firsthand. It is always fine to get a second opinion before handing over a valuable or sentimental item.

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