How do I get items I won at an online auction shipped home?

Start by reading the auction's terms, which usually explain shipping options. Some auction companies pack and ship in-house, many work with a local pack-and-ship business they recommend, and others require you to arrange pickup yourself or hire a shipper. Payment for shipping is usually separate from the hammer price and buyer's premium.

If you need to arrange it yourself, contact a shipper soon after the sale, because pickup deadlines can be short and storage fees may apply after that. Give the shipper the lot number, your invoice, item dimensions and the auction company's contact details.

Ask for a quote before committing, and ask whether insurance is included. For large or fragile items, a shipper experienced with auction purchases is often worth the cost. Many auction houses also keep a list of shippers who regularly pick up from them.