Answer
BidBuySmart
Policies vary by shop and by state. Many pawnbrokers require the person who pawned the item to redeem it in person with the pawn ticket and valid ID, since that protects both the customer and the shop from fraud. Some shops allow an authorized representative with written permission, the original ticket, and their own ID.
If you cannot get to the shop yourself, call ahead and ask what is required. The shop may have a specific authorization form, or may need a signed and sometimes notarized letter from you. Some shops will not release items to anyone else under any circumstances.
If you are trying to redeem an item for a family member who has died or become incapacitated, explain the situation to the shop. They may require documents such as a power of attorney or estate paperwork. A local attorney can advise on what is needed.
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